How KiwiRail revolutionises their digital training: Kiwi ingenuity meets German Engineering.
KiwiRail is New Zealand's national rail network operator and one of the largest transport employers in New Zealand with over 4,200 permanent staff and more than 6,500 contractors.
The company transports over 33 percent of New Zealand's export goods. Their employees are split over five distinct business units: KiwiRail Freight, Interislander, KiwiRail Passenger, KiwiRail Infrastructure & Engineering and KiwiRail Corporate.
KiwiRail manages over:
- 900 freight Trains
- 44 inter-city passenger Trains
- 4,200 suburban passenger services in Wellington and Auckland
Each year their Interislander ferry manages around
- 4,600 sailings carrying 755,000 passengers
- 53,000 rail wagons
- 73,000 trucks
- 212,000 cars between the North and South Islands of New Zealand
KiwiRail requires a single Learning Management System (LMS) for the five business units and over 5,000 users to replace their ageing and inflexible systems which don't communicate with each other.
As well as the need to consolidate into one platform, the system needs to ensure critical safety business processes, skill competencies and compliance with strict legislation are met while reducing administration efforts and costs, and improving data quality and availability.
After an in-depth requirements analysis through a series of onsite workshops and ongoing discussions, it's decided to completely integrate all old systems and processes into one new LMS. This ensures the efficient management of all rail personnel certifications and career development across all business units. Strict safety, technical, legislative and regulatory compliance requirements are met as well as the individual requirements of the five different business units.
We are excited about the opportunities the system will give KiwiRail to further enhance training access in the organisation. It will provide one complete view across the enterprise, whilst still being flexible enough to allow creativity and innovation across business units.
This is a significant investment for KiwiRail. The new system is critical for the tracking and maintenance of all technical training, including regulatory health and safety and track safety for staff and contractors. It will play a key role in driving safety critical business processes that ensure our people can meet operational safety, regulatory and legislative requirements, and help us reach our goal of safe high performance.